← All cases
Selected work · Client-facing AI
AI voice agents for bookings & lead handling
Problem
Manual phone handling for FAQs, bookings and lead qualification — slow, inconsistent, and the data never made it cleanly into the CRM.
What we built
- Designed call flows for FAQ, booking, pricing and qualification
- Connected calendar, CRM and pricing APIs with structured extraction
- Built decision logic for routing and escalations
- Configured per-use-case behavior across the full call lifecycle
Outcome
- 70% of routine calls handled without a human
- Qualified leads to sales in minutes, not hours
- Bookings synced to the calendar automatically
- 24/7 availability without additional headcount